FAQs

Because the iTunes US Dollar Gift Card is a service provided by Apple in the United States, you need to change your iTunes account’s country to the United States before entering the code of your iTunes gift card, then referring to the replacement procedure to change your account’s country back once more. *Please be sure to close your payment profile in Taiwan, or you may not be able to redeem your credit.

1. Open “Apple ID” in the “Settings” and click on “iTunes & App Store”.

2. Then click on ”Review Apple ID”

3. Enter your Apple ID and Password to log in iTunes Store.

4. In the account setting, change your “Country/Region” to “United States”.

5. Then choose “None” as the payment method.

6. Enter the address and phone number of United States.

7. Open “iTunes Store” and scroll down to select “Redeem”.

8. Click on ”You can also enter your code manually”.

9. Enter the redeem code that you purchased from e7Fun and you are good to go!

Because the Google Play US Dollar Gift Card is a service provided by Google in the United States, you need to change your Google Play account’s country to the United States before entering the code of your Google Play gift card, then referring to the replacement procedure to change your account’s country back once more. *Please be sure to close your payment profile in Taiwan, or you may not be able to redeem your credit. Due to the recent Google update, the system will not allow users that are detected as non-US regions to redeem the Google Play USD gift card, as well as to conduct in-app purchase in US-regional Apps with the USD deposit. Before purchasing, please confirm carefully whether your account and the App that you want to conduct in-app purchase are eligible to the new regulation. If you encounter the problem that cannot redeem the gift card after purchase, please contact Google customer service. No refund or exchange is allowed on e7Fun.

Because the Spotify US Dollar Gift Card is a service provided by Spotify in the United States, you need to change your Spotify account’s country to the United States before entering the code of your Spotify gift card, then refer to the replacement procedure to change your account’s country back once more.

1. Turn on VPN and then register a Spotify US account.

2. Enter email, password and other information.

3. Download the Spotify App.

4. Check the email that you received from Spotify to activate the account.

5. After logged in, enter the Redeem Code that you received from e7Fun and the Postal code in US at the redeem page.

6. Confirm the code and the subscription period. Then click “REDEEM CODE”.

7. After redeemed successfully, you can enjoy the U.S. limited music. *While using, please turn on the U.S. VPN.

Because the Netflix US Dollar Gift Card is a service provided by Netflix in the United States, you need to change your Netflix account’s country to the United States before entering the code of your Netflix gift card, then change your account’s country back once more. You MUST connect to the US on VPN software/App during the whole process.

1. Register or Sign in on Netflix

2. Click on “SEE THE PLANS”

3. Choose the plan you preferred and click on “CONTINUE”

4. Confirm the plan you selected and click on “OK THANKS”

5. Press “CONTINUE” to choose a payment method

6. Choose “Gift Code” to enter the code you got from e7Fun

7. Enter the “Gift Code” and a group of “Zip Code” in the US, then press on “REDEEM GIFT CODE”

8. If you have other payment methods to enter, you may set up it here. If you do not want to set up any, please click on “Skip this later＂

9. Now you have activated your membership successfully. Press on “START MEMBERSHIP” and watch the content in the US

1. Login to your Amazon account

2. Move mouse to the “Account & Lists” tab and click “Your Account”

3. Click on “Gift Cards”to redeem your balance

4. Click to “Redeem a Gift Card”

5. Enter the Amazon Gift Card code you purchased from e7Fun

6. After you redeemed successfully, the balance will be shown on the page.

1. Go to https://www.amazon.co.jp/-/en/ref=nav_logo?language=en_US and login to your Amazon account or create a new account

Step 2: Move mouse to the “Account & Lists” tab and click “Your Account”

Step 3: Click on “Gift Cards” to redeem your balance

Step 4: Click to “Redeem a Gift Card”

Step 5: Enter the Amazon Gift Card code you purchased from e7Fun

Step 6: After you redeemed successfully, the balance will be shown on the page.

Please follow the steps here to redeem your USD Steam Wallet Code. Make sure you follow the correct process to redeem successfully.

1. Login to your Steam account https://store.steampowered.com/login/

2. From the drop-down menu of the your account, enter "Account Details"

3. Click on “+Add funds to your Steam Wallet”

4. Enter https://store.steampowered.com/steamaccount/addfunds and click “Redeem a Steam Gift Card or Wallet Code”

5. Enter the Steam Wallet Code that you bought on e7Fun

6. The code will top on your Steam Wallet.

1. Visit “My Prepaid Center” https://www.myprepaidcenter.com/redeem and enter the digital token (Activation PIN) that you received in the email.

2. Please enter your personal details and confirm.

3. Once you get the virtual prepaid card number, you can use it right away! You can choose to “Save Image” and keep it or “Add to Profile” to put all your virtual cards together. *Kindly reminder: No need to choose “Add to Wallet” to download the App. Simply create a Profile to save the cards in your account.

4. Choose to “Sign up” or log in with your account and password.

5. If you want to Sign Up, enter your personal details and click “Create Profile” to create a new account.

6. You can view your cards details, balance and transection history and more in “My Cards” in the future.

1. If you got the redeem link in the email, please click it and skip to step 2. If you got the redeem code, go to “My Digital Wallet” https://www.prepaiddigitalsolutions.com/ and enter the digital token (Activation PIN) that you received in the email.

If you already have My Digital Wallet’s account, simply login and enter the digital token (Activation PIN).

2. The page will show the denomination that you bought and ask you to select an option to collect the prepaid card. Please select “Virtual Card”, since we do not provide physical cards in Taiwan.

3. Please enter your personal details and confirm.

4. Please read the Terms carefully and click “Agree” to continue.

5. Once you get the virtual prepaid card number, you can use it right away! You can choose to print and keep it or create a Digital Wallet by clicking “Secure Payment” to put all your virtual cards together.

6. You can view your cards details, balance and transection history and more in your Digital Wallet in the future.

Step 1: Go to https://play.google.com/store/apps/details?id=com.bullguard.mobile.mobilesecurity download “Mobile Security and Antivirus” App.

Step 2: Login or create a new BullGuard account.

Step 3: Open the left main menu and select “Activation code”.

Step 4: Enter the Bullguard Activation code that you received from e7Fun.

跳出對話視窗，請輸入您的需求，*例如欲兌換的 BullGuard 序號以及在Norton 所註冊的信箱。 客服人員會盡快提供協助並激活您的序號。(建議英文客服對話處理進度較快)

Step 5: Now you can use your cellphone securely.

(網頁示意圖))

Step 1: Using VPN to connect to United States and visit https://www.hulu.com/welcome. Please register or login to Hulu.

Step 2: Go to your “Account” and enter the redeem code that you received.

Step 3: Choose the Plan you prefer

Step 4: Enter a ZIP code in United States.

Step 5: Confirm your subscribtion details.

Step 6: Now you can enjoy the newest series and films on Hulu!

Please confirm that you have turned on the telecom micropayment function. The verification code transmission may be affected by the signal. Please ensure that you are in the network coverage area and the number is not in suspension status.

Please confirm whether your micropayment amount is sufficient and wait a moment to view your SMS or email address, as the serial number transmission may be affected by the quality of the network. If it still remains the same, please contact our customer service team: [email protected]

Please go to ibon at 7-11 and print out the payment receipt according to the instructions. After the printing is completed, you can pay at the counter (the redeem serial number will receive by SMS and email about 10 minutes after the payment is completed). If the payment is not made within the specified time, the order will be cancelled automatically.

Please go to FamiPort at FamilyMart, print out the payment receipt according to the instructions. After the printing is completed, you can pay at the counter (the redeem serial number will receive by SMS and email about 10 minutes after the payment is completed). If the payment is not made within the specified time, the order will be cancelled automatically.

All products on this site are digitally authorized (virtual goods) which are exceptions to the transaction cancellation right. Due to the special nature of the virtual card, after the transaction is successful, you cannot request for refunding the goods. In accordance with the provisions of Paragraph 2 of Article 19 of the Consumer Protection Law and the “Guidelines for the Applicable Reasons for Reasonable Exceptions of the Right to Dismissal of Transactions” issued by the competent authority, all products of this service are not available due to lack of content or content errors. , does not have the right to refund. Please be sure the purchase before order, so as not to cause any trouble and loss.

Please wait for up to 15 minutes to receive your activation code via email. The delivery may be affected by your mobile network status. Sometimes, the emails from e7Fun will be mistaken as junk mail, so don’t forget to check your Junk Mail Box as well. If you still haven’t received your code, please contact us at [email protected]

This might be caused by the temporary storage of the cookies. Please clear your website cookies and try again. If the problem is still not solved, please contact us at [email protected]

According to your payment method, the storage units of e-invoices are as follows:

1. Telecom micropayment: Invoices are issued by telecom companies. Please check the invoice records with your telecom company.

2. Virtual ATM, credit card, convenience store code payment (ibon or Famiport): According to the "Key Points of Implementation of Electronic Invoices" of the Ministry of Finance, "E-Invoices" issued for consumption on our website will not send paper invoices. The invoice will be uploaded to the "E-Invoice Integration Service Platform of the Ministry of Finance", and an invoice issuance notification letter will be sent to you by email to prove it. For relevant information, please refer to the invoice type you have selected, and inquire at the Ministry of Finance E-Invoice Platform (https://www.einvoice.nat.gov.tw/).

Once consumers donate, they cannot take it back. The ownership belongs to the recipient unit (same as traditional paper invoice donation).

According to the Ministry of Finance’s “Key Points for Implementation of Electronic Invoices”, the “Personal Electronic Invoices (two-part)” issued on our website can be selected to save in mobile barcode carriers or Citizen Digital Certificate carrier. The invoices will be stored in the Ministry of Finance’s e-invoices Platform. For the details of the e-invoice, you can check on the e-invoice platform of the Ministry of Finance.
*If you want to use a mobile barcode carrier, please apply for a mobile barcode first: https://www.einvoice.nat.gov.tw/APCONSUMER/BTC501W/
*If you want to use the Citizen Digital Certificate carrier, please apply for the barcode of the Citizen Digital Certificate first: https://www.einvoice.nat.gov.tw/APCONSUMER/BTC251W/

The electronic invoice certificate printed with a uniform number is an accounting voucher. You can print the electronic invoice certificate for account verification directly.

According to the Ministry of Finance "Key Points for Implementation of Electronic Invoices", "E-Invoices" issued for consumption on our website will not actively send the electronic invoice certification sheet. If you still need a paper copy, please contact the customer service center. For those who have requested the personal (two-part) e-invoice certificate copy, if the invoice wins the Uniform Invoice lottery, you will not receive other notification. Please keep your e-invoice certificate copy properly to avoid affecting the redemption rights of the prize.

If your e-invoice uses a universal carrier (mobile voucher carrier, Citizen Digital Certificate carrier), the Ministry of Finance will notify the winners (except for the e-invoice certificate copy, donated, and invalid invoices). You can also go the Multimedia server (such as: ibon) in the convenience store to print and redeem it.

If you have any other questions not stated above, you can go to the Ministry of Finance E-Invoice Platform FAQ (https://www.einvoice.nat.gov.tw/home/Article!showArticleList?articleType=3) or contact the customer service center.

If you have selected the company-use e-invoice (three-part), you cannot change it to a personal e-invoice (two-part) after the order is established. Vice versa, if you have selected a personal e-invoice (two-part), once the invoice is issued, it cannot be reissued to a company-use e-invoice (three-part). Please confirm the type of invoice that should be obtained at the time of consumption. We have done our duty to inform the tax bureau's policy of not switching personal e-invoice (two-part) to company-use (three-part).

If you have any other questions not stated above, you can go to the Ministry of Finance E-Invoice Platform FAQ (https://www.einvoice.nat.gov.tw/home/Article!showArticleList?articleType=3) or contact the customer service center.

Registered users of e7fun.tw will be able to collect Fun Points with every purchase. Please make sure you are login when making your purchases to ensure your Fun Points are collected.

Registered users of e7fun.tw will be able to collect Fun Points with every purchase. Please make sure you are login when making your purchases to ensure your Fun Points are collected.

Accumulated Fun Points earned can be used to purchase any product available on e7fun.tw. Fun Points cannot be redeemed for cash. Only registered user will be able to see the Fun Points payment option. The more you buy, the more free gift cards you can redeem.

NO, the Fun Points you accumulate have no expiration date and will remain in your registered account until you use them. e7Fun reserves the right to change the value of Fun Points without prior notice.